We are continuously searching for new ways to automate processes and reduce costs for our customers. A big retailer in Romania asked us to do just that. We had to solve two problems. The first one was that shoppers needed faster invoicing. The second was that stores wanted to allocate less resources for this type of activity.
The name of the game in ID scanning and biometric signature projects is precision. The institution for which we implemented this solution demanded a 0% error rate.
Between 2013 and 2015 we’ve implemented a comprehensive SCADA solution with a major sewage and waste water service provider in the S-E of Romania. The tailored solution was built from the ground up, starting with the drafting of project documentation and ending with implementation, training of client’s staff and maintenance.
Eastern European retailers are starting to experiment with new types of shopping interactions. A big part of the in store, customer experience happens at the check-out desk. When a big Romanian retailer asked us to improve check out times for a better experience, we suggested a completely automated solution. It eliminates the store employee altogether and gives the customer full control.